MItchells Delivery Driver's Early Morning Milk Run

There is more to Mitchells Dairy than meets the eye and we wanted to highlight part of the business to show you what it takes for your milk to be delivered. At Mitchells we happily cater for local businesses and home deliveries, so whether you are a shop, hotel, restaurant, office or just waking up at home, Mitchells will deliver!

Our delivery drivers get up at the crack of dawn each morning to ensure your Mitchells delivery is there for you ready to start your day.  In the video below you will see Bruce McKenzie a member of our wholesale delivery team delivering to some local businesses. 

Although Bruce has to get out of bed before most of us in the morning, he does have the advantage of taking in the beautiful scenery of the local area and he's even managed to capture the sun rising in this video clip. Take a moment to watch the footage of Bruce's morning work, which includes him dropping off deliveries to the well known and award winning Cock and Bull Restaurant. The film also features Haddo Estate Tearoom, which is part of a stunning National Trust property near Tarves,  The Store, Foveran a butchery business, farm shop and café run by the Booth family and The Poachers Rest, a country pub and restaurant at Auchmacoy Ellon.

We deliver Mitchells milk and cream along with a range of produce including eggs, potatoes, yogurts and fruit juice. In addition we can deliver the Press and Journal newspaper to rural doorsteps. Business and Wholesale customers also have the choice of ordering from a range of cheeses and many restaurants order our home made Mitchells oatcakes for their cheeseboards.

Mitchells have 5 doorstep rounds delivering to around 1600 households in Inverurie and the surrounding area.  Many customers receive milk to their doorstep or driveway 3 times a week and in some areas we can offer deliveries up to 6 times a week.  In addition to this we have 10 wholesale rounds delivering to businesses in an area bordered by Portlethen to the south, Fraserburgh, Turriff, Huntly to the north and Banchory to the west.

If you are interested in having milk and produce delivered from Mitchells we would love to hear from you. Phone 01467 621389 or email info@mitchells-scotland.com for more information.

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Is it worth crying over spilt milk, when it's stolen from your doorstep?

We are sad to say that yesterday, some of Mitchells' Dairy loyal customers were victims of theft. At Mitchells, we pride ourselves in the service we provide our customers and make sure that even in the event of a crime, we will always try to ensure we provide the best customer care possible.

Reports were made that five of our customers, living in the same street did not receive their milk yesterday morning. However, when our delivery driver confirmed that the milk delivery was made to each customer, we discovered that the milk had in fact been stolen. As yet we do not know exactly how it happened but we wanted to highlight that what may have been a practical joke or prank carried out by inconsiderate individuals, is in fact a huge inconvenience to those affected. Although this may have been considered a fun joke to the culprits, there are many knock on effects that stealing someone's milk has.                                

Firstly, the customer who normally wakes up to milk on their doorstep would be without their milk, which in most cases is used for their first cup of tea and breakfast in the morning. A large proportion of our customers are elderly and having their milk stolen is extremely upsetting as they may not be very mobile and aren't able to 'nip out' for a replacement, meaning they are without breakfast. Secondly, the fact that someone has stolen from their doorsteps, could leave them feeling uneasy about the thought of someone taking their milk from their doorstep.

This is the last thing we would want for our customers. As we mentioned, customer care is very important to us and due to the milk being stolen, we at Mitchells had to re-deliver the milk. This then had an effect on our staff resources as the time to taken to redeliver the milk was taken away from the duties of running Mitchells Dairy. The police have been contacted and reports have been made, however, it does not take away from the fact that the pranksters have caused a lot more trouble than they anticipated.

So if you think this type of prank is a bit of innocent fun, then think again. As we have highlighted there are many knock on effects to this stupid act. We would like to thank the police for their time in this matter and we would also like to thank to our staff for re-delivering the milk to those affected. Would especially like to offer our apologies to our customers who had their milk stolen and would like them to know that we hope that this doesn't happen again.

Have you ever been affected by a similar story with any orders and deliveries? If so, then tell us on our facebook page. We are always keen to hear feedback and welcome any comments.

If you have found this post interesting please use the "Share" buttons below to tell your online community about it, there's a good chance they will find it interesting too. Thank you.

You can also follow Mitchells on Facebook - please click here