Showing posts with label The Dairy. Show all posts
Showing posts with label The Dairy. Show all posts

Tuesday, 22 November 2011

High Tea and Aladdin

Panto season is just around the corner...oh no it's not! (sorry- couldn't resist).

For a pre-Panto bite to eat, we are serving High Teas in The Dairy. Our Family High Tea is perfect for those of you with kids and for those who are rushed for time coming straight from work with no time to cook before getting to the must see Panto of the year!

You can expect to find the usual delicious choices on the menu, such as roast beef and Yorkshire pudding, macaroni cheese, chicken fillets, scampi, salads, fish and chips etc. with scones, cakes, tea, coffee and juices. We will also provide you with a voucher for FREE Mitchells ice cream when you get to the panto!

Prices for High Tea at The Dairy are: Adults - £9.00 Children under 12 - £5

You can even beat the rush for car park spaces by using our customer car park for the panto performance.

To book your table, please call us on 01467 621 389. Enter by our side door from 5.45pm

The Inverurie panto runs on various dates from 10th– 24th December. This year Trap4 presents Aladdin at the Inverurie Town Hall. You can book your tickets online www.inveruriepanto.com or call the ticket hotline on 0845 527 8151

Whilst we are talking Christmas, our Hampers make perfect Christmas gifts. You can now buy them directly from our new website. Check them out: mitchellsdairy.hampers

Image courtesy of Saaleha Bamjee / flickr

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Tuesday, 26 July 2011

Is it worth crying over spilt milk, when it's stolen from your doorstep?

We are sad to say that yesterday, some of Mitchells' Dairy loyal customers were victims of theft. At Mitchells, we pride ourselves in the service we provide our customers and make sure that even in the event of a crime, we will always try to ensure we provide the best customer care possible.

Reports were made that five of our customers, living in the same street did not receive their milk yesterday morning. However, when our delivery driver confirmed that the milk delivery was made to each customer, we discovered that the milk had in fact been stolen. As yet we do not know exactly how it happened but we wanted to highlight that what may have been a practical joke or prank carried out by inconsiderate individuals, is in fact a huge inconvenience to those affected. Although this may have been considered a fun joke to the culprits, there are many knock on effects that stealing someone's milk has.                                

Firstly, the customer who normally wakes up to milk on their doorstep would be without their milk, which in most cases is used for their first cup of tea and breakfast in the morning. A large proportion of our customers are elderly and having their milk stolen is extremely upsetting as they may not be very mobile and aren't able to 'nip out' for a replacement, meaning they are without breakfast. Secondly, the fact that someone has stolen from their doorsteps, could leave them feeling uneasy about the thought of someone taking their milk from their doorstep.

This is the last thing we would want for our customers. As we mentioned, customer care is very important to us and due to the milk being stolen, we at Mitchells had to re-deliver the milk. This then had an effect on our staff resources as the time to taken to redeliver the milk was taken away from the duties of running Mitchells Dairy. The police have been contacted and reports have been made, however, it does not take away from the fact that the pranksters have caused a lot more trouble than they anticipated.

So if you think this type of prank is a bit of innocent fun, then think again. As we have highlighted there are many knock on effects to this stupid act. We would like to thank the police for their time in this matter and we would also like to thank to our staff for re-delivering the milk to those affected. Would especially like to offer our apologies to our customers who had their milk stolen and would like them to know that we hope that this doesn't happen again.

Have you ever been affected by a similar story with any orders and deliveries? If so, then tell us on our facebook page. We are always keen to hear feedback and welcome any comments.

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Friday, 22 July 2011

Ian Mennie retires after 10 years

The picture on the left shows Mitchells Dairy, Managing Partner, Keith Whyte, (left) presenting one of our delivery drivers with a well earned retirement gift. Ian Mennie (right) retired after 10 years of wholesale milk delivery. We would like to wish Ian all the very best in his retirement and hope he enjoys some long lies now he does not have to get up so early in the morning! 


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Tuesday, 10 May 2011

How do you like yours ?

Next time you are in Inverurie pop into “The Dairy” for some Mitchells oatcakes, hand baked on the premises to a family recipe passed down the generations.

We’ve got a great range of cheese, chutney and Aberdeenshire honey to compliment them. We think locally produced cheese from The Devenick Dairy and Cambus O’May taste great with our oatcakes.



We would love to hear how you like yours, so feel free to post your comments below, or on our Facebook Page.

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